Frequently Asked Questions
Please read our FAQ before sending us a message.
We provide free shipping within India for all prepaid orders above ₹999. For orders (both prepaid and otherwise) with a total amount less than ₹999, we charge a nominal fee of ₹100 towards shipping and handling charges. The option to pay for your order at the time of delivery (“Cash on Delivery”) is available only in selected pin codes within India and is subject to an order value cap of ₹20,000. Please note that an additional charge of ₹100 is levied for Cash on Delivery payment orders.
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We understand you are eagerly waiting for your ordered styles to be delivered to you at the earliest. Our standard dispatch timelines range from 1 to 4 weeks from the date of successful placement of your order. This timeline takes into consideration orders for which we may sometimes have to make a new piece based on your order. However, if your order is already available in the desired size, we dispatch it within 2 to 3 working days from the date of successful placement of your order.
We run on SSL certificate which in itself is secure. For detailed privacy policy please visit https://kathaashilpi.com/privacy-policy/.
Yes, you will get the invoice on your registered mail. Which can be used for your future references.